Welsh-Speaking Receptionist – Front Desk & Admin

NWSSP Legal & Risk Services; Swansea; On-site; GBP 19,000 - 23,000; Full time

Job summary

NWSSP invites applications for a Receptionist within the Corporate Services team at Matrix House, Swansea. This role ensures a smooth reception and front-of-house service, providing clerical support to the Finance and Corporate Services Directorate while delivering a friendly, efficient, and professional experience for staff, visitors and contractors.

Welsh language skills are essential for this position, with Level 3 proficiency required.

Qualifications

• Welsh language skills at Level 3 (Essential)
• Excellent verbal and written communication skills (Essential)
• IT skills: Microsoft and email (Essential)
• 2 GCSEs Grade C or above in English and Maths, or equivalent experience (Essential)
• NVQ Level 2 or RSA II equivalent qualifications (Desirable)

Responsibilities

• Act as the first point of contact for staff, visitors and contractors.
• Manage a busy reception area, switchboard and deliveries.
• Maintain accurate records and stock control for stationery and related items.
• Coordinate meeting room bookings and visitor access.
• Ensure compliance with data protection and confidentiality policies.
• Deliver excellent customer service and promote a positive image of NWSSP.

Skills

Welsh language Level 3

Verbal and written communication

IT skills: Microsoft & email

Education

GCSEs English & Maths (2)

NVQ Level 2 or RSA II (desirable)

Job description

NWSSP invites applications for a Receptionist within the Corporate Services team at Matrix House, Swansea. This role ensures a smooth reception and front-of-house service, providing clerical support to the Finance and Corporate Services Directorate while delivering a friendly, efficient, and professional experience for staff, visitors and contractors.

Welsh language skills are essential for this position, with Level 3 proficiency required.