Welsh-Speaking Receptionist & Front Desk Admin

NHS Wales Shared Services Partnership; Swansea; On-site; GBP 24,000 - 29,000; Part time

Job summary

NWSSP is seeking a part-time Receptionist (15 hours/week) at Matrix House, Swansea, to ensure smooth front-of-house operations and clerical support for the Finance and Corporate Services Directorate.

The role requires Welsh language skills (Level 3) for routine customer interactions, along with strong verbal and written communication and IT proficiency with Microsoft Office and email.

Qualifications

• Welsh language skills at Level 3 (Intermediate/B1 CEFR) are essential.
• 2 GCSEs Grade C or above in English and Maths, or equivalent administrative experience.
• Excellent verbal and written communication skills.
• IT skills: Microsoft Office and email usage.

Responsibilities

• Act as the first point of contact for staff, visitors, and contractors.
• Manage a busy reception area, switchboard and deliveries.
• Maintain accurate records and stock control systems, e.g. stationery items.
• Co-ordinate meeting room bookings and visitor access.
• Ensure compliance with data protection and confidentiality policies.
• Deliver excellent customer service and promote a positive image of NWSSP.

Skills

Verbal communication

Written communication

IT skills

Education

GCSE English and Maths

Tools

Microsoft Office

Job description

NWSSP is seeking a part-time Receptionist (15 hours/week) at Matrix House, Swansea, to ensure smooth front-of-house operations and clerical support for the Finance and Corporate Services Directorate.

The role requires Welsh language skills (Level 3) for routine customer interactions, along with strong verbal and written communication and IT proficiency with Microsoft Office and email.