Welsh Learning Operations Administrator (Hybrid)

Aberystwyth University; Aberystwyth; Hybrid; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Flexible working policy

Hybrid Working

Job summary

Aberystwyth University is seeking an organised administrator to support the Welsh Learning department, handling learner enquiries, course administration and promotional activities. You will keep records, assist with examinations, and coordinate data and payments across multiple sites.

The role requires bilingual Welsh skills and strong IT and customer-service experience. Hybrid working is offered; the team values collaboration, development, and careful attention to data and processes.

Qualifications

• A-levels/Level 3 or equivalent.
• High-quality administrative work.
• Data and financial administration.
• Teamwork across organisational levels.
• Customer-focused environment.
• Strong IT skills (spreadsheets, databases, email).
• Ability to use and improve processes.
• Accuracy with data and finance.
• Commitment to personal development.
• Commitment to working bilingually.
• Oral (spoken) and Written Welsh Level C1.

Responsibilities

• Provide advice and information to learners and handle enquiries.
• Support promotional and marketing activities and course administration.
• Take minutes in meetings and assist with Welsh for Adults examination administration.
• Organise own work and resources to meet objectives.
• Respond to unexpected events or changes in priorities positively.
• Reception duties and welcoming visitors.
• Advise managers on the operation of the course programme.
• Maintain accurate course data and financial records.
• Prepare termly data reports and assist with data audits.
• Coordinate payments, registrations and site data entries.

Skills

Administrative work

Data administration

Finance data

Bilingual Welsh

IT skills

Customer-focused

Process improvement

Personal development

Welsh language C1

Education

A-levels/Level 3

Degree-level education

Welsh CMS experience

Tools

CMS experience

Job description

Aberystwyth University is seeking an organised administrator to support the Welsh Learning department, handling learner enquiries, course administration and promotional activities. You will keep records, assist with examinations, and coordinate data and payments across multiple sites.

The role requires bilingual Welsh skills and strong IT and customer-service experience. Hybrid working is offered; the team values collaboration, development, and careful attention to data and processes.