Regional Support Administrator Bangor, Gwynedd, LL57 2JA

Educators; Bangor; Hybrid; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Generous benefits package

Job summary

Adult Learning Wales in Bangor is hiring a Regional Support Administrator on a fixed-term contract to end July 2027. The role supports the North Wales regional team with a range of administrative duties, MIS data entry, payments processing, and learner records.

You will work at pace, independently within a supportive team, handling tutor packs, enrolments, payments, enquiries, and data submissions, with a commitment to bilingual working and flexible adjustments during recruitment and in post.

Responsibilities

• Prepare and disseminate tutor packs including assessment workbooks and information as appropriate to the delivery provision.
• Complete data processing tasks, including use of MIS databases to record course details, process learner enrolments and evaluations, learner support requirements and/or requests, and other information as required.
• Process and monitor all tutor pay claims using the MIS tutor database.
• Respond to routine enquiries from learners, members, stakeholders, the public, and internal staff.
• Work as part of the delivery team to promote the delivery programme, including poster production, mail outs and submission of data to social media.

Job description

Addysg Oedolion Cymru | Adult Learning Wales

Regional Support Administrator

Fixed Term contract to end July 2027

Salary: £24,648 - £29,324 pro rata, per annum

Plus generous benefits package

We have a fantastic opportunity for Regional Support Administrator to support our North Wales regional team in Bangor. The Regional Support Administrator is a diverse role within the organisation, you will support and underpin the work of the delivery team by providing a range of administrative duties, including registering courses onto the Management Information Systems (MIS), collection and submission of class fees, monitoring of petty cash, processing tutor pay claims, and logging all learner details and support requirements.

This is a hands on role where you will be operating at pace, independently and with support from an established team.

You will have responsibility for (but not exhaustive to):

• Prepare and disseminate tutor packs including assessment workbooks and information as appropriate to the delivery provision.
• Complete data processing tasks, including use of the organisation's MIS databases to record course details, process learner enrolments and evaluations, process learner support requirements and/or requests, and other information as required.
• Process and monitor all tutor pay claims using the MIS tutor database.
• Respond to routine enquiries from learners, members, stakeholders, the public, and internal staff.
• Work as part of the delivery team to promote the delivery programme, including any projects to include poster production, mail outs and the submission of data to a broad variety of social media.

Adult Learning Wales acknowledges the importance of developing and growing its bilingual workforce. Applications for any post can be submitted in either Welsh or English. Applications submitted in either language will be treated equally.

Diverse perspectives and experiences are critical to our success, and we welcome applications from people from any background who have the experience and skills needed to perform this role.

We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.

JOB REQUIREMENTS

If you enjoy a fast paced, varied and rewarding working environment and have the required skills, this is the perfect opportunity to join us.