Education Operations Assistant (Hybrid)

Cardiff University; Cardiff; Hybrid; GBP 23,000 - 27,000; Full time

Job summary

Cardiff University is seeking a friendly, organised Hyb Assistant to join our Education Operations team. You will be the first point of contact, providing information, advice and admin support to students, staff and visitors to ensure an excellent student experience.

You will handle enquiries, maintain records, coordinate bookings, and support services and events. The role requires strong IT skills, teamwork, and proactive, professional service. 12-month fixed-term contract at 35 hours per week.

Qualifications

• Ability to carry out a variety of administrative tasks, including writing accurately, clearly and concisely.
• Ability to communicate with people effectively, courteously and with respect face to face, over the phone and online.
• Ability to record information clearly and accurately to pass on to others.
• Ability to apply confidentiality and discretion in an office environment.
• Basic IT skills, including email, Microsoft Word documents and Microsoft Excel data entry.
• Ability to carry out general administrative duties such as filing, photocopying, arranging meetings and ordering supplies.
• Ability to work well with your team, knowing how to support colleagues as appropriate.
• Ability to plan and organise your own workload within agreed timelines as set by your Line Manager.
• Ability to identify problems using your own initiative and to solve these by finding and proposing the most practical solution.

Skills

Ability to carry out a variety of de-?

Ability to communicate effectively

Ability to record information clearly

Confidentiality and discretion

Basic IT skills (email, Word)

General administrative duties (filing,

Team collaboration

Workload planning and organisation

Problem solving with initiative

Tools

Microsoft Word

Microsoft Excel

Email

Job description

Cardiff University is seeking a friendly, organised Hyb Assistant to join our Education Operations team. You will be the first point of contact, providing information, advice and admin support to students, staff and visitors to ensure an excellent student experience.

You will handle enquiries, maintain records, coordinate bookings, and support services and events. The role requires strong IT skills, teamwork, and proactive, professional service. 12-month fixed-term contract at 35 hours per week.