Welsh Learning Operations Coordinator - Hybrid

Prifysgol Aberystwyth University; Aberystwyth; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Hybrid Working

Generous leave entitlements

Professional development

Job summary

Prifysgol Aberystwyth University is seeking a part-time Learn Welsh Academic Operations Assistant to support the Learn Welsh Department. The role involves advising learners, processing registrations, and handling information with accuracy and care.

You will join a dedicated team and help deliver Welsh language services across multiple sites, contributing to a high-quality programme and responsive learner support.

Qualifications

• A-levels/Level 3 (or equivalent) or experience in higher education.
• High-quality administrative work.
• Data and financial administration.
• Teamwork across organisational levels.
• Customer-focused environment
• Strong IT skills (spreadsheets, databases, email).
• Ability to use and improve processes.
• Accuracy with data and finance.
• Commitment to personal development.
• Commitment to working bilingually.
• Oral (spoken) and Written Welsh Level C1.

Responsibilities

• Provide information to learners about Learn Welsh courses, including registering and paying online.
• Deal with inquiries from prospective and current learners via phone, email, or in person.
• Organise workload and resources to meet objectives and respond to changes in priorities.
• Assist in course administration, data collection and termly reports.
• Support reception duties and provide information to staff and learners.

Skills

Customer-focused

Teamwork

IT skills

Data entry

Communication

Education

A-levels/Level 3 or equivalent

Degree-level education desirable

Tools

Microsoft Excel

Job description

Prifysgol Aberystwyth University is seeking a part-time Learn Welsh Academic Operations Assistant to support the Learn Welsh Department. The role involves advising learners, processing registrations, and handling information with accuracy and care.

You will join a dedicated team and help deliver Welsh language services across multiple sites, contributing to a high-quality programme and responsive learner support.