Student Services Administrator (Hybrid, 12-month FTC)

Cardiff University; Cardiff; Hybrid; GBP 24,000 - 28,000; Full time

Job summary

Cardiff University is seeking an organised Hyb Administrator to join Education Operations. You will provide high-quality administrative support across the student lifecycle, acting as a primary contact for students, academic colleagues, and staff.

You will manage enquiries, maintain records, support delivery of student activities, and coordinate communications and events. This role offers three positions across the hybs at Cathays, Newport Road and Heath Park.

Qualifications

• Clear written communication to provide guidance on student support services.
• Evidence of numeracy and IT literacy.
• Experience in admin role and setting up office systems.
• Knowledge of student support services.
• Communicate complex information to diverse customers.
• Advise and influence stakeholders.
• Assess needs and adapt service.
• Use initiative to solve problems.
• Work unsupervised to deadlines.

Responsibilities

• Provide administrative support across the student lifecycle.
• Manage enquiries and maintain records.
• Coordinate communications and events.

Skills

Organisational skills

Communication skills

IT literacy

Numeracy

Customer-focused

Problem-solving

Prioritisation

Job description

Cardiff University is seeking an organised Hyb Administrator to join Education Operations. You will provide high-quality administrative support across the student lifecycle, acting as a primary contact for students, academic colleagues, and staff.

You will manage enquiries, maintain records, support delivery of student activities, and coordinate communications and events. This role offers three positions across the hybs at Cathays, Newport Road and Heath Park.