Regional Support Administrator

Addysg Oedolion Cymru I Adult Learning Wales; Bangor; Sur place; GBP 21 000 - 26 000; Plein temps

Résumé du poste

Adult Learning Wales seeks a Regional Support Administrator to join our North Wales regional team and help deliver life-changing adult learning opportunities across Wales. You will register courses onto the MIS, handle learner enrolments and evaluations, process fees, monitor petty cash, and log learner details and support needs.

This hands-on role requires pace and teamwork, with duties including data processing, tutor pay claims, learner inquiries, and supporting delivery projects to reach a

Responsabilités

• Prepare and disseminate tutor packs including assessment workbooks and information as appropriate to the delivery provision.
• Complete data processing tasks, including use of the organisation’s MIS databases to record course details, process learner enrolments and evaluations, process learner support requirements and/or requests, and other information as required.
• Process and monitor all tutor pay claims using the MIS tutor database.
• Respond to routine enquiries from learners, members, stakeholders, the public, and internal staff.
• Work as part of the delivery team to promote the delivery programme, including any projects to include poster production, mail outs and the submission of data to a broad variety of social media.

Description du poste

Company: Addysg Oedolion Cymru I Adult Learning Wales

Join Us at Adult Learning Wales – Where Learning Transforms Lives

At Adult Learning Wales, we believe that education is a powerful tool for personal and community transformation. As Wales’ leading provider of adult community learning, we are committed to delivering high-quality, accessible learning opportunities that empower individuals to realise their potential and contribute positively to society. Our mission is to promote lifelong learning and widen access to learning and skills, fostering an inclusive and supportive environment where everyone can thrive.

We are proud of our values and ethos, which are rooted in equality, diversity, and respect. We value our staff as our greatest asset and are dedicated to creating a positive, collaborative, and dynamic workplace where every team member feels valued, supported, and motivated to achieve their best.

The Role: Regional Support Administrator

Adult Learning Wales has a fantastic opportunity for an individual to work in a diverse role as a Regional Support Administrator within our North Wales regional team and to join our pan-Wales organisation where we are committed to service the adult population of Wales with inspirational, life changing opportunities.

The Regional Support Administrator is a diverse role within the organisation, you will support and underpin the work of the delivery team by providing a range of administrative duties, including registering courses onto the Management Information Systems (MIS), collection and submission of class fees, monitoring of petty cash, processing tutor pay claims, and logging all learner details and support requirements.

This is a hands on role where you will be operating at pace, independently and with support from an established team.

You will have responsibility for (but not exhaustive to):

• Prepare and disseminate tutor packs including assessment workbooks and information as appropriate to the delivery provision.
• Complete data processing tasks, including use of the organisation’s MIS databases to record course details, process learner enrolments and evaluations, process learner support requirements and/or requests, and other information as required.
• Process and monitor all tutor pay claims using the MIS tutor database.
• Respond to routine enquiries from learners, members, stakeholders, the public, and internal staff.
• Work as part of the delivery team to promote the delivery programme, including any projects to include poster production, mail outs and the submission of data to a broad variety of social media.

If you enjoy a fast paced, varied and rewarding working environment and have the required skills, this is the perfect opportunity to join us.

Interviews to be scheduled from week commencing 16th November.

Adult Learning Wales acknowledges the importance of developing and growing its bilingual workforce. Applications for any post can be submitted in either Welsh or English. Applications submitted in either language will be treated equally.

Diverse perspectives and experiences are critical to our success, and we welcome applications from people from any background who have the experience and skills needed to perform this role.

We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.