Wellness Store Supervisor: Lead, Coach & Grow

China-Britain Business Council; England; À distance; GBP 18 000 - 21 000; Temps partiel

Avantages offerts par ce poste

28 days holiday

24/7 Virtual GP

Annual health testing kit

Life assurance 2x salary

25% discount in store/online

Wellhub membership

Cycle to Work

Résumé du poste

Holland & Barrett is seeking a Supervisor for a 20-hour-per-week permanent role. You will lead by example, coach colleagues, and ensure superior customer experiences while driving store performance.

The ideal candidate has retail or customer service experience, strong communication skills, and a passion for health and wellness. You’ll support training, merchandising, and compliant, safe operations within a busy store environment.

Qualifications

• Experience in retail or customer service and ability to lead and inspire others.
• Excellent communication skills and ability to build positive relationships with colleagues and customers.
• Passion for health and wellness with curiosity to learn product knowledge.
• Strong organisational skills and decisive in a busy retail environment.
• Confidence using digital tools to support customers and store operations.

Responsabilités

• Lead by example, supporting the Store Manager to deliver exceptional customer experiences and achieve store goals.
• Coach, motivate and develop colleagues to build confidence and product knowledge.
• Complete our Qualified to Advise training to provide trusted health and wellness guidance to customers.
• Drive sales, stock availability, visual merchandising and operational excellence across the store.
• Support commercial performance through planning, cost control, compliance and safe working practices.
• Create a positive, inclusive environment where colleagues feel supported and customers enjoy every visit.

Connaissances

Retail leadership

Customer service

Communication

Training readiness

Digital tools

Outils

POS systems

Description du poste

Holland & Barrett is seeking a Supervisor for a 20-hour-per-week permanent role. You will lead by example, coach colleagues, and ensure superior customer experiences while driving store performance.

The ideal candidate has retail or customer service experience, strong communication skills, and a passion for health and wellness. You’ll support training, merchandising, and compliant, safe operations within a busy store environment.