Wellness Store Lead: Coaching & Customer Experience

HOLLAND AND BARRETT; Twickenham; On-site; GBP 17,000 - 24,000; Part time

Benefits offered by this job

28 days’ holiday

Holiday purchase scheme

24/7 Virtual GP access

Annual health testing kit

Employee Assistance Programme

Workplace pension

Life assurance (2x salary)

Colleague product allowance

Colleague discount 25%

Cashback discounts

Wellhub membership

Cycle to Work scheme

Job summary

Holland & Barrett is seeking a part-time Supervisor for our King Street store. The role focuses on delivering exceptional customer experiences while supporting the Store Manager in achieving store goals.

You’ll coach colleagues, develop product knowledge, and lead by example. The position includes completing the Qualified to Advise training and driving sales and operations in a fast-paced retail environment.

Qualifications

• Experience in retail or customer service is beneficial.
• Ability to lead and inspire others in a busy store.

Responsibilities

• Lead by example and support the Store Manager to deliver great customer experiences.
• Coach and develop colleagues to build confidence and product knowledge.
• Provide trusted health and wellness guidance after completing training.
• Drive sales, stock availability, visual merchandising and store operations.

Job description

Holland & Barrett is seeking a part-time Supervisor for our King Street store. The role focuses on delivering exceptional customer experiences while supporting the Store Manager in achieving store goals.

You’ll coach colleagues, develop product knowledge, and lead by example. The position includes completing the Qualified to Advise training and driving sales and operations in a fast-paced retail environment.