Wellness Retail Team Lead
Holland & Barrett
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
Holland & Barrett is seeking a Supervisor to lead a store team in Haywards Heath, delivering outstanding customer experiences and achieving store goals. You will coach colleagues, develop product knowledge, and complete the Qualified to Advise training to provide trusted health guidance.
The role focuses on sales, stock availability, merchandising, and operational excellence while promoting a positive, inclusive store environment and strong customer relationships.
Qualifications
- Experience in retail or customer service with leadership exposure.
- Strong communication and relationship-building abilities.
- Proven coaching or mentoring capabilities.
- Comfort using digital tools to support store operations.
- Interest in health and wellness to guide customers.
Responsibilities
- Lead by example to deliver exceptional customer experiences and meet store goals.
- Coach, motivate and develop colleagues to build confidence and product knowledge.
- Complete training to provide trusted health and wellness guidance.
- Drive sales, stock availability, visual merchandising and operational excellence.
- Support commercial performance through planning, cost control, and safe practices.
- Create a positive, inclusive environment for colleagues and customers.
- Communicate effectively with team and customers to foster strong relationships.
Skills
Tools
Job description
Holland & Barrett is seeking a Supervisor to lead a store team in Haywards Heath, delivering outstanding customer experiences and achieving store goals. You will coach colleagues, develop product knowledge, and complete the Qualified to Advise training to provide trusted health guidance.
The role focuses on sales, stock availability, merchandising, and operational excellence while promoting a positive, inclusive store environment and strong customer relationships.
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