Part-Time Wellness Store Lead & Coach

HOLLAND AND BARRETT; Hedge End; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

28 days holiday incl. BH

Holiday purchase scheme

Virtual GP access

At-home health testing kit (after 6 mo

Employee Assistance Programme

Workplace pension

Life assurance 2x salary

Colleague product allowance

Colleague discount 25%

Wellbeing app discounts

Cycle to Work

Job summary

Holland & Barrett in Hedge End is seeking a Supervisor for a part-time role, 15 hours per week, at £14.00 per hour. You will support the Store Manager, coach the team, and ensure an exceptional customer experience in a fast-paced retail environment.

Qualifications focus on retail experience, strong communication, and a passion for health and wellness. You’ll work to drive sales, stock availability, and keep operations compliant.

Qualifications

• Experience in retail or customer service, with the confidence to lead and inspire others.
• Excellent communication skills and the ability to build positive relationships with colleagues and customers.
• A passion for health and wellness, with curiosity to keep learning and developing your product knowledge.
• Strong organisational skills and the ability to make sound decisions in a busy retail environment.
• Confidence using digital tools and technology to support customers and day-to-day store operations.

Responsibilities

• Lead by example, supporting the Store Manager to deliver exceptional customer experiences and achieve store goals.
• Coach, motivate and develop colleagues, helping them build confidence, product knowledge and deliver their best every day.
• Complete our Qualified to Advise training to provide trusted health and wellness guidance to customers.
• Drive sales, stock availability, visual merchandising and operational excellence across the store.
• Support commercial performance through effective planning, cost control, compliance and safe working practices.
• Create a positive, inclusive environment where colleagues feel supported and customers enjoy every visit.

Skills

Retail experience

Leadership

Communication

Product knowledge

Digital tools

Job description

Holland & Barrett in Hedge End is seeking a Supervisor for a part-time role, 15 hours per week, at £14.00 per hour. You will support the Store Manager, coach the team, and ensure an exceptional customer experience in a fast-paced retail environment.

Qualifications focus on retail experience, strong communication, and a passion for health and wellness. You’ll work to drive sales, stock availability, and keep operations compliant.