Wellness Retail Supervisor — Lead & Coach Team

China-Britain Business Council

Kingston upon Thames

On-site

GBP 9,000 - 13,000

Part time

2 days ago
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Benefits offered by this job

28 days holiday and bank holidays
24/7 Virtual GP access
Annual free at-home health testing kit
Employee Assistance Programme
Life assurance (2x salary)
£50 colleague product allowance
25% colleague discount
Cashback and retailer discounts
Wellhub membership
Cycle to Work

Job summary

Holland & Barrett in Kingston upon Thames is seeking a part-time Supervisor to lead by example, coach colleagues and deliver exceptional customer experiences in a fast-paced retail setting. This 15-hour-per-week role (Mon, Thu, Sat) offers early-start flexibility and pays £14.52 per hour.

You will drive sales, oversee stock and merchandising, and ensure smooth store operations while fostering an inclusive team environment.

Qualifications

  • Retail or customer service experience, with ability to lead and inspire others.
  • Excellent communication skills and the ability to build positive relationships with colleagues and customers.
  • Passion for health and wellness with willingness to learn product knowledge.
  • Strong organisational skills and ability to make sound decisions in a busy retail environment.
  • Comfort using digital tools to support customers and store operations.

Responsibilities

  • Lead by example and support the Store Manager to deliver exceptional customer experiences and store goals.
  • Coach, motivate and develop colleagues to build confidence and product knowledge.
  • Complete training to provide trusted health and wellness guidance to customers.
  • Drive sales, stock availability, visual merchandising and operational excellence.
  • Support planning, cost control, compliance and safe working practices.
  • Create a positive, inclusive environment where colleagues feel supported and customers enjoy visits.

Skills

Leadership
Customer service
Communication
Health & wellness knowledge
Organisational skills
Digital tools

Tools

POS software

Job description

Holland & Barrett in Kingston upon Thames is seeking a part-time Supervisor to lead by example, coach colleagues and deliver exceptional customer experiences in a fast-paced retail setting. This 15-hour-per-week role (Mon, Thu, Sat) offers early-start flexibility and pays £14.52 per hour.

You will drive sales, oversee stock and merchandising, and ensure smooth store operations while fostering an inclusive team environment.

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