Wellness Retail Supervisor: Lead & Develop Team

China-Britain Business Council; Scotland; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

28 days holiday

31% product discount

Life assurance 2x salary (after 6m)

Cycle to Work scheme

Wellbeing resources (EAP)

Job summary

Holland & Barrett in Scotland is seeking a Supervisor to lead store teams and deliver exceptional customer experiences. This six‑month fixed‑term contract runs 30 hours per week.

The successful candidate will empower colleagues, model great service and help customers find the right health and wellness products. You will coach, motivate and develop staff, drive sales, stock availability and visual merchandising, and ensure compliant, safe store operations.

Qualifications

• Experience in retail or customer service with leadership ability.
• Strong communication and relationship-building skills.
• Interest in health and wellness and willingness to learn.

Responsibilities

• Lead by example to support the Store Manager in delivering customer experiences and store goals.
• Coach, motivate and develop colleagues to build product knowledge and deliver their best.
• Complete Qualified to Advise training for trusted health guidance.
• Drive sales, stock availability, merchandising and operational excellence.
• Support performance through planning, cost control and compliance.
• Create a positive, inclusive environment for staff and customers.

Skills

Retail leadership

Customer service

Communication

Product knowledge

Health & wellness interest

Organizational skills

Decision making

Team coaching

Job description

Holland & Barrett in Scotland is seeking a Supervisor to lead store teams and deliver exceptional customer experiences. This six‑month fixed‑term contract runs 30 hours per week.

The successful candidate will empower colleagues, model great service and help customers find the right health and wellness products. You will coach, motivate and develop staff, drive sales, stock availability and visual merchandising, and ensure compliant, safe store operations.