Wellness Retail Supervisor - Lead & Coach Team

Holland And Barrett; Cambourne; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

28 days holiday

Holiday purchase scheme

Virtual GP access

At-home health testing kit

Employee Assistance Programme

Workplace pension

Life assurance

Product allowance

Colleague discount

Cashback discounts

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett in Cambourne is seeking a Supervisor on a 6 Month Fixed-Term Contract for 30 hours per week. You will lead by example, coach colleagues, and deliver exceptional customer experiences while driving store performance.

Join a health and wellness retailer offering training to advise customers on products, with a focus on team development, sales, and compliance in a fast-paced environment.

Qualifications

• Experience in retail or customer service.
• Excellent communication skills and the ability to build positive relationships.
• A passion for health and wellness, with curiosity to learn product knowledge.
• Strong organisational skills and the ability to make sound decisions in a busy retail environment.

Responsibilities

• Lead by example, supporting the Store Manager to deliver exceptional customer experiences and achieve store goals.
• Coach, motivate and develop colleagues, helping them build confidence and product knowledge.
• Complete our Qualified to Advise training to provide trusted health and wellness guidance to customers.
• Drive sales, stock availability, visual merchandising and operational excellence across the store.
• Support commercial performance through planning, cost control, compliance and safe working practices.
• Create a positive, inclusive environment where colleagues feel supported and customers enjoy every visit.

Skills

Retail experience

Customer service

Communication skills

Health & wellness interest

Organisational skills

Digital tools proficiency

Job description

Holland & Barrett in Cambourne is seeking a Supervisor on a 6 Month Fixed-Term Contract for 30 hours per week. You will lead by example, coach colleagues, and deliver exceptional customer experiences while driving store performance.

Join a health and wellness retailer offering training to advise customers on products, with a focus on team development, sales, and compliance in a fast-paced environment.