Store Leader – Health & Wellness & Customer Experience

Holland Barrett; Glasgow; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

28 days holiday including bank hols

Holiday purchase scheme

24/7 Virtual GP access

Annual health testing kit after 6 mos

Employee Assistance Programme

Workplace pension

Life assurance 2x salary after 6 mos

£50 product allowance after 6 mos

25% colleague discount in store and on

Discounts from retailers

Wellhub membership with gym discounts

Cycle to Work scheme

Job summary

Holland & Barrett on Buchanan Street, Glasgow invites applications for a Store Supervisor role. You will support the Store Manager to deliver outstanding customer experiences, coach colleagues and drive store performance.

Full-time permanent position, 35 hours per week, paying £14.00 per hour. You will complete the Qualified to Advise training to provide trusted health and wellness guidance, maintain stock and merchandising, and uphold safe, compliant operations while fostering an inclusive team.

Qualifications

• Experience in retail or customer service with leadership ability.
• Excellent communication and relationship-building skills.
• Passion for health and wellness with willingness to learn.
• Strong organisation and decision-making in a busy retail environment.
• Confidence using digital tools to support customers and store operations.

Responsibilities

• Lead by example, supporting the Store Manager to deliver exceptional customer experiences and achieve store goals.
• Coach, motivate and develop colleagues, helping them build confidence, product knowledge and deliver their best every day.
• Complete our Qualified to Advise training to provide trusted health and wellness guidance to customers.
• Drive sales, stock availability, visual merchandising and operational excellence across the store.
• Support commercial performance through effective planning, cost control, compliance and safe working practices.
• Create a positive, inclusive environment where colleagues feel supported and customers enjoy every visit.

Skills

Retail leadership

Communication

Health & wellness product knowledge

Organisational skills

Digital tools proficiency

Job description

Holland & Barrett on Buchanan Street, Glasgow invites applications for a Store Supervisor role. You will support the Store Manager to deliver outstanding customer experiences, coach colleagues and drive store performance.

Full-time permanent position, 35 hours per week, paying £14.00 per hour. You will complete the Qualified to Advise training to provide trusted health and wellness guidance, maintain stock and merchandising, and uphold safe, compliant operations while fostering an inclusive team.