Wellness Retail Supervisor & Team Coach (20h)

China-Britain Business Council; Northallerton; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

28 days' holiday

24/7 Virtual GP access

Annual health testing kit

Employee Assistance Programme

Life assurance (2x salary)

£50 colleague product allowance

25% colleague discount

Cashback discounts

Free Wellhub membership

Cycle to Work

Job summary

Holland & Barrett in the United Kingdom is seeking a part-time Supervisor to lead the store team and deliver exceptional customer experiences. The role emphasizes coaching colleagues, driving sales, maintaining stock and merchandising, and completing the Qualified to Advise training.

You will foster a positive, inclusive environment, ensuring customers receive trusted health and wellness guidance while supporting store operations.

Qualifications

• Experience in retail or customer service with leadership ability.
• Excellent communication skills and relationship-building.
• Passion for health and wellness with eagerness to learn.
• Strong organizational skills for a busy store.
• Comfort with digital tools to support store operations.

Responsibilities

• Lead by example and support the Store Manager to deliver customer experiences.
• Coach and develop colleagues to improve confidence and product knowledge.
• Complete Qualified to Advise training to provide health guidance.
• Drive sales, stock availability, merchandising and store operations.
• Support commercial performance through planning, cost control and compliance.
• Foster an inclusive environment where colleagues feel supported.

Skills

Leadership

Customer service

Communication

Digital tools

Product knowledge

Job description

Holland & Barrett in the United Kingdom is seeking a part-time Supervisor to lead the store team and deliver exceptional customer experiences. The role emphasizes coaching colleagues, driving sales, maintaining stock and merchandising, and completing the Qualified to Advise training.

You will foster a positive, inclusive environment, ensuring customers receive trusted health and wellness guidance while supporting store operations.