Wellness Retail Supervisor: Lead, Coach & Drive Sales

HOLLAND AND BARRETT

Haywards Heath

On-site

GBP 16,000 - 23,000

Part time

10 days ago
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Benefits offered by this job

28 days holiday (including bank)
Holiday purchase scheme
Pension (auto-enrolment)
Life assurance (2x salary)
Colleague discount
Wellbeing support & resources
Cycle to Work

Job summary

Holland & Barrett in Haywards Heath is seeking a part-time Supervisor to support the Store Manager and lead a team in delivering exceptional customer experiences. You will coach colleagues, develop product knowledge and uphold high standards of service in a fast-paced retail environment.

Responsibilities include driving sales, ensuring stock availability, and maintaining visual merchandising while supporting compliant and efficient store operations.

Qualifications

  • Experience in retail or customer service with ability to lead and inspire others.
  • Excellent communication and relationship-building skills with customers and colleagues.
  • Passion for health and wellness and eagerness to learn product knowledge.
  • Strong organisational skills and ability to make sound decisions in a busy store.

Responsibilities

  • Lead by example; support Store Manager to deliver exceptional customer experiences and store goals.
  • Coach, motivate and develop colleagues; build confidence and product knowledge.
  • Complete Qualified to Advise training to provide trusted health guidance to customers.
  • Drive sales, stock availability, merchandising and store operations.
  • Support commercial performance through planning, cost control and compliance.
  • Create a positive, inclusive environment where colleagues feel supported and customers enjoy their visit.

Skills

Retail leadership
Customer service
Communication
Digital tools

Job description

Holland & Barrett in Haywards Heath is seeking a part-time Supervisor to support the Store Manager and lead a team in delivering exceptional customer experiences. You will coach colleagues, develop product knowledge and uphold high standards of service in a fast-paced retail environment.

Responsibilities include driving sales, ensuring stock availability, and maintaining visual merchandising while supporting compliant and efficient store operations.

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