Wellness Retail Supervisor (Fixed-Term) | Lead & Coach

China-Britain Business Council; Tees Valley; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

25% colleague discount in store and온라인

Life assurance (2x salary)

Cycle to Work

Wellhub membership

Annual health testing kit

Job summary

Holland & Barrett is seeking a Supervisor for a 9 Month Fixed-Term Contract at our UK store. This role is 26 hours per week, with a pay rate of £14.00 per hour, based in a bustling retail environment where customer care and team leadership are vital to success.

You will lead by example, coach colleagues, complete the Qualified to Advise training, and drive sales, stock, and merchandising while ensuring safe, compliant store operations.

Qualifications

• Experience in retail or customer service, with the confidence to lead and inspire others.
• Excellent communication skills and the ability to build positive relationships with colleagues and customers.
• A passion for health and wellness, with curiosity to keep learning and developing your product knowledge.
• Strong organisational skills and the ability to make sound decisions in a busy retail environment.
• Confidence using digital tools and technology to support customers and day-to-day store operations.

Responsibilities

• Lead by example, supporting the Store Manager to deliver exceptional customer experiences and achieve store goals.
• Coach, motivate and develop colleagues, helping them build confidence, product knowledge and deliver their best every day.
• Complete our Qualified to Advise training to provide trusted health and wellness guidance to customers.
• Drive sales, stock availability, visual merchandising and operational excellence across the store.
• Support commercial performance through effective planning, cost control, compliance and safe working practices.
• Create a positive, inclusive environment where colleagues feel supported and customers enjoy every visit.

Skills

Retail leadership

Customer service

Communication skills

Health & wellness knowledge

Organisational skills

Digital tools proficiency

Job description

Holland & Barrett is seeking a Supervisor for a 9 Month Fixed-Term Contract at our UK store. This role is 26 hours per week, with a pay rate of £14.00 per hour, based in a bustling retail environment where customer care and team leadership are vital to success.

You will lead by example, coach colleagues, complete the Qualified to Advise training, and drive sales, stock, and merchandising while ensuring safe, compliant store operations.