Wellness Retail Supervisor: Lead, Coach & Inspire

Holland & Barrett; York and North Yorkshire; On-site; GBP 17,000 - 24,000; Part time

Benefits offered by this job

28 days holiday

Holiday purchase scheme

Virtual GP access

Employee assistance programme

Pension scheme

Life assurance (2x salary)

Staff discount in store & online

Wellbeing benefits

Job summary

Holland & Barrett in Clifton Moor Centre is seeking a Supervisor for a 4-month fixed-term contract, 36 hours per week, at £14.52 per hour. You will lead with confidence, coach the team and help customers find the right wellness products for their journeys.

You'll drive store performance, complete the Qualified to Advise training, and maintain a safe, compliant, fast-paced retail environment.

Qualifications

• Experience in retail or customer service with the confidence to lead and inspire others.
• Excellent communication skills and the ability to build positive relationships with colleagues and customers.
• A passion for health and wellness with curiosity to learn product knowledge.
• Strong organisational skills and the ability to make sound decisions in a busy retail environment.
• Confidence using digital tools and technology to support customers and day-to-day store operations.

Responsibilities

• Lead by example, supporting the Store Manager to deliver exceptional customer experiences and achieve store goals.
• Coach, motivate and develop colleagues, helping them build confidence, product knowledge and deliver their best every day.
• Complete our Qualified to Advise training to provide trusted health and wellness guidance to customers.
• Drive sales, stock availability, visual merchandising and operational excellence across the store.
• Support commercial performance through effective planning, cost control, compliance and safe working practices.
• Create a positive, inclusive environment where colleagues feel supported and customers enjoy every visit.

Skills

Retail leadership

Customer service

Communication

Coaching

Digital tools

Job description

Holland & Barrett in Clifton Moor Centre is seeking a Supervisor for a 4-month fixed-term contract, 36 hours per week, at £14.52 per hour. You will lead with confidence, coach the team and help customers find the right wellness products for their journeys.

You'll drive store performance, complete the Qualified to Advise training, and maintain a safe, compliant, fast-paced retail environment.