Wellness Retail Store Lead: People Coach

Holland Barrett; Sutton Coldfield; In loco; GBP 18.203.000 - 25.925.000; Part-time

Vantaggi offerti da questo lavoro

28 days' holiday

Holiday purchase scheme

Virtual GP access

At-home health testing kit (6 months)

Employee Assistance Programme

Workplace pension

Life assurance (2x salary)

Colleague discount 25%

Cashback discounts

Wellhub membership

Cycle to Work scheme

Descrizione del lavoro

Holland & Barrett in Sutton Coldfield is seeking a part-time Supervisor to lead with confidence, coach the team and help customers on their wellness journey. You’ll drive store performance, ensure great product knowledge, and maintain a safe, engaging shopping environment.

Join us for a rewarding role with training, benefits and a strong focus on health and wellbeing for both customers and staff.

Competenze

• Experience in retail or customer service with ability to lead and inspire others.
• Excellent communication and relationship-building with colleagues and customers.
• Passion for health and wellness, and willingness to expand product knowledge.
• Strong organisational skills for busy retail environment.
• Comfort with using digital tools to support customers and store ops.

Mansioni

• Lead by example to support the Store Manager in delivering outstanding customer experiences and hitting store goals.
• Coach and develop colleagues, building confidence and product knowledge.
• Complete Qualified to Advise training to provide trusted health guidance.
• Drive sales, stock availability, merchandising and operational excellence.
• Support commercial performance through planning, cost control, and safety practices.
• Create a positive environment where colleagues feel supported and customers enjoy visits.

Conoscenze

Leadership

Communication

Customer service

Retail experience

Product knowledge

Digital tools

Team coaching

Store operations

Strumenti

POS system

Descrizione del lavoro

Holland & Barrett in Sutton Coldfield is seeking a part-time Supervisor to lead with confidence, coach the team and help customers on their wellness journey. You’ll drive store performance, ensure great product knowledge, and maintain a safe, engaging shopping environment.

Join us for a rewarding role with training, benefits and a strong focus on health and wellbeing for both customers and staff.