Wellness Retail Team Leader

HOLLAND AND BARRETT

Birmingham

On-site

GBP 22,064,000 - 27,552,000

Part time

3 days ago

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Benefits offered by this job

28 days' holiday

Holiday purchase scheme

24/7 Virtual GP access

Annual health testing kit

Employee Assistance Programme

Workplace pension

Life assurance 2x salary

Product allowance

Colleague discount in store and online

Cashback and discounts from retailers

Wellhub membership

Cycle to Work scheme

Job summary

Holland & Barrett in Sutton Coldfield is recruiting a part-time Supervisor to help run Gracechurch Shopping Centre store. This 22 hours-per-week role focuses on delivering an exceptional customer experience, leading the team with confidence, coaching colleagues, and ensuring products for health and wellness are easy to find.

You’ll complete the Qualified to Advise training, drive sales, maintain stock and visual merchandising, and uphold safe, compliant store operations.

Qualifications

Experience in retail or customer service with leadership ability.
Excellent communication and relationship skills.
Passion for health and wellness and curiosity to learn more about products.
Strong organisational skills for a busy retail environment.

Responsibilities

Lead by example to deliver customer experiences and store goals.
Coach and develop colleagues to grow confidence and product knowledge.
Complete Qualified to Advise training to provide health and wellness guidance.
Drive sales, stock availability, merchandising and store operations.
Support commercial performance through planning, cost control and compliance.
Create an inclusive environment where colleagues feel supported and customers enjoy their visit.