Wellness Front Desk Host - Weekend Shifts

Bannatyne; Folkestone; On-site; GBP 4,600 - 4,800; Part time

Benefits offered by this job

Complimentary lunch/breakfast

Flexible schedule

28 days annual leave increasing with 2

Free gym membership

Discounted spa treatments 30%

Discounted spa goods 20%

Discounted meals & beverages 50%

Career & personal development training

Mental health support

Job summary

Bannatyne is seeking a Front of House Assistant for weekends in Folkestone. The role supports guest reception, handles inquiries, and assists with spa bookings and beverage service. A friendly, well-organised approach helps create a welcoming atmosphere for guests.

Hours are 8 per week at £12.71 per hour, with benefits including staff discounts, training, and wellness perks. Flexibility for early starts or late finishes is valued in this role.

Qualifications

• Experience as receptionist or front-of-house preferred.
• Experience with booking systems is a plus.
• Strong customer-service mindset and friendly demeanor.

Responsibilities

• Greet guests with a warm, professional welcome and manage front desk interactions.
• Handle emails, phone calls and in-person queries efficiently.
• Prepare and serve beverages/snacks where applicable and assist with cafe bar duties.
• Manage spa bookings and appointments to ensure smooth scheduling.
• Answer guest questions about spa services and products.
• Process guest payments and maintain an orderly reception area.
• Promote spa services and retail products to guests.
• Keep the reception tidy and coordinate with therapists and staff.
• Log visitors and contractors accurately and complete required training.

Skills

Interpersonal skills

Customer service

Organisational skills

Communication skills

Flexible hours

Job description

Bannatyne is seeking a Front of House Assistant for weekends in Folkestone. The role supports guest reception, handles inquiries, and assists with spa bookings and beverage service. A friendly, well-organised approach helps create a welcoming atmosphere for guests.

Hours are 8 per week at £12.71 per hour, with benefits including staff discounts, training, and wellness perks. Flexibility for early starts or late finishes is valued in this role.