Wellness Café Team Member — Service & Food Expert

Virgin Active; United Kingdom; À distance; GBP 18 000 - 24 000; Temps partiel

Avantages offerts par ce poste

33 days annual leave

Pension fund

50% discount on Kauai meals while on d

Complimentary Virgin Active membership

Résumé du poste

Virgin Active Kauai is hiring two Team Members to join our welcoming café team. You’ll prepare fresh food and drinks to high standards, serve customers, process orders, and help maintain cleanliness.

Ideal candidates have customer service experience, Food Safety Level 2, allergen training, and a proactive, flexible approach to early mornings, evenings, weekends and holidays. Training and brand-standard support provided.

Qualifications

• Previous experience in a customer service, hospitality or food service environment is desirable.
• Food Safety Level 2 qualification (or willingness to obtain).
• Food Allergy and Intolerance Training.
• Strong communication and interpersonal skills.
• Excellent attention to detail and commitment to food safety and hygiene.
• Ability to work efficiently in a fast-paced environment.
• A proactive, positive and reliable approach to work.
• Flexible to work early mornings, evenings, weekends and bank holidays.

Responsabilités

• Deliver warm, friendly and genuine service to every member and guest.
• Prepare food and beverages to brand recipes and presentation standards.
• Process customer orders and payments accurately using POS systems.
• Maintain excellent knowledge of menu items, promotions, allergens and nutritional information.
• Recommend products and provide an exceptional customer experience through confident service.
• Ensure food safety, hygiene and cleanliness standards are maintained at all times.
• Complete opening, closing, preparation and temperature check procedures accurately.
• Follow allergen procedures and prevent cross-contamination throughout food preparation.
• Monitor stock levels and communicate replenishment requirements.
• Maintain a clean, organised and welcoming café environment, including dining areas, counters and displays.
• Work collaboratively with colleagues across both the Food & Beverage and Virgin Active teams to deliver a seamless member experience.
• Support the training of new team members and contribute to maintaining Virgin Active brand standards.

Description du poste

Virgin Active Kauai is hiring two Team Members to join our welcoming café team. You’ll prepare fresh food and drinks to high standards, serve customers, process orders, and help maintain cleanliness.

Ideal candidates have customer service experience, Food Safety Level 2, allergen training, and a proactive, flexible approach to early mornings, evenings, weekends and holidays. Training and brand-standard support provided.