Wellness Café Kitchen Team Member

Virgin Active; Greater London; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

33 days annual leave

Pension fund

50% discount on Kauai meals while on /

Complimentary Virgin Active membership

Job summary

Virgin Active is hiring Kitchen Team Members for our Kauai concept in a full-time capacity, 40 hours per week. You will welcome members and guests, prepare fresh food and drinks to brand standards, handle orders and payments via POS, and maintain high hygiene levels while supporting team training.

Ideal candidates bring customer service experience, Food Safety Level 2, and strong communication skills. Expect a vibrant, fast-paced environment with opportunities to grow within the Virgin Active

Qualifications

• Previous experience in customer service, hospitality or food service is desirable.
• Food Safety Level 2 qualification (or willingness to obtain).
• Strong communication and interpersonal skills.
• Excellent attention to detail and commitment to food safety and hygiene.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Deliver warm, friendly and genuine service to every member and guest.
• Prepare food and beverages to brand recipes and presentation standards.
• Process customer orders and payments accurately using POS systems.
• Maintain excellent knowledge of menu items, promotions, allergens and nutritional information.
• Recommend products and provide an exceptional customer experience through confident service.
• Ensure food safety, hygiene and cleanliness standards are maintained at all times.
• Complete opening, closing, preparation and temperature check procedures accurately.
• Follow allergen procedures and prevent cross-contamination throughout food preparation.
• Monitor stock levels and communicate replenishment requirements.
• Maintain a clean, organised and welcoming café environment, including dining areas, counters and displays.
• Work collaboratively with colleagues across both the Food & Beverage and Virgin Active teams to deliver a seamless member experience.
• Support the training of new team members and contribute to maintaining Virgin Active brand standards.

Skills

Customer service

Hygiene & safety

Communication

Education

Food Safety Level 2

Tools

POS systems

Job description

Virgin Active is hiring Kitchen Team Members for our Kauai concept in a full-time capacity, 40 hours per week. You will welcome members and guests, prepare fresh food and drinks to brand standards, handle orders and payments via POS, and maintain high hygiene levels while supporting team training.

Ideal candidates bring customer service experience, Food Safety Level 2, and strong communication skills. Expect a vibrant, fast-paced environment with opportunities to grow within the Virgin Active