Wellness Café Team Member – Guest Experience

Virgin Active; Greater London; Hybrid; GBP 18,000 - 25,000; Full time

Benefits offered by this job

30 days annual leave

Pension fund

50% discount on Kauai meals while on;d

Complimentary Virgin Active membership

Job summary

Virgin Active Kauai seeks a friendly Team Member to deliver outstanding service while preparing high-quality food and beverages to set recipes. You will handle orders, payments, and maintain a clean, compliant cafe environment within the club.

Prioritise allergen awareness, safety and guest satisfaction in a fast-paced setting. Experience in hospitality or food service is desirable; Food Safety Level 2 and allergen training are preferred.

Qualifications

• Customer service experience in hospitality or food service.
• Food safety knowledge and allergen awareness.
• Strong communication and attention to detail are required.

Responsibilities

• Deliver warm, friendly service to members and guests.
• Prepare food and beverages to brand recipes and standards.
• Operate POS systems to process orders and payments accurately.
• Maintain hygiene, safety and cleanliness across the cafe.
• Support training of new team members and uphold Virgin Active brand standards.

Skills

Customer service

Hospitality

Food service

Communication

Attention to detail

Adaptability

Education

Food Safety Level 2

Allergen Training

Job description

Virgin Active Kauai seeks a friendly Team Member to deliver outstanding service while preparing high-quality food and beverages to set recipes. You will handle orders, payments, and maintain a clean, compliant cafe environment within the club.

Prioritise allergen awareness, safety and guest satisfaction in a fast-paced setting. Experience in hospitality or food service is desirable; Food Safety Level 2 and allergen training are preferred.