Wellness Café Team Member – Fresh Food & Service

Virgin Active & KAUAI; Greater London; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

30 days annual leave

Pension fund

50% discount on Kauai meals

Complimentary Virgin Active membership

Job summary

Kauai is hiring a Team Member in a full-time role in London. You will serve guests, prepare fresh items, handle orders on POS, manage allergens, and maintain high cleanliness and safety standards. Flexible to work early mornings, evenings, weekends and bank holidays.

Join a welcoming team in a brand that blends wellness and hospitality, with great benefits and industry-leading facilities. You will join Virgin Active’s broader team as part of Kauai’s customer-first culture.

Qualifications

• Experience in customer service, hospitality or food service is desirable.
• Food Safety Level 2 qualification (or willingness to obtain).
• Attention to detail and commitment to hygiene and safety.

Responsibilities

• Deliver warm, friendly and genuine service to every member and guest.
• Prepare food and beverages to brand recipes and presentation standards.
• Process customer orders and payments accurately using POS systems.
• Maintain knowledge of menu items, promotions, allergens and nutrition.
• Ensure food safety, hygiene and cleanliness standards are maintained.
• Monitor stock levels and communicate replenishment requirements.
• Maintain a clean, welcoming café environment and displays.
• Support training of new team members and uphold brand standards.

Skills

Customer service

Food safety

Cash handling

Teamwork

Communication skills

Education

Food Safety Level 2

Tools

POS systems

Job description

Kauai is hiring a Team Member in a full-time role in London. You will serve guests, prepare fresh items, handle orders on POS, manage allergens, and maintain high cleanliness and safety standards. Flexible to work early mornings, evenings, weekends and bank holidays.

Join a welcoming team in a brand that blends wellness and hospitality, with great benefits and industry-leading facilities. You will join Virgin Active’s broader team as part of Kauai’s customer-first culture.