Wellness Café Kitchen Team Member

Virgin Active & KAUAI; Greater London; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

33 days annual leave

Pension fund

50% discount on Kauai meals while on?d

Complimentary Virgin Active membership

Job summary

Kauai, part of the Virgin Active family, seeks 2 Kitchen Team Members in a full-time role to join our team at our London venue. You will prepare fresh food and beverages to high standards, serve customers, and support grocery and cafe operations with a focus on food safety and guest satisfaction.

Ideal candidates have customer service experience, Food Safety Level 2, allergy training, and a proactive, reliable approach. Flexible to mornings, evenings, weekends, and bank holidays is required.

Qualifications

• Previous experience in customer service, hospitality or food service is desirable.
• Food Safety Level 2 qualification (or willingness to obtain).
• Food Allergy and Intolerance Training.
• Strong communication and interpersonal skills.
• Excellent attention to detail and commitment to food safety and hygiene.
• Ability to work efficiently in a fast-paced environment.
• A proactive, positive and reliable approach to work.
• Flexible to work early mornings, evenings, weekends and bank holidays.

Responsibilities

• Deliver warm, friendly and genuine service to every member and guest.
• Prepare food and beverages to brand recipes and presentation standards.
• Process customer orders and payments accurately using POS systems.
• Maintain knowledge of menu items, promotions, allergens and nutrition information.
• Recommend products and provide an exceptional customer experience through confident service.
• Ensure food safety, hygiene and cleanliness standards are maintained.
• Complete opening, closing, preparation and temperature check procedures accurately.
• Follow allergen procedures and prevent cross-contamination in food preparation.
• Monitor stock levels and communicate replenishment requirements.
• Maintain a clean, organised cafe environment, including dining areas and displays.
• Collaborate with Virgin Active and F&B teams to deliver a seamless member experience.
• Support training of new team members and uphold brand standards.

Skills

Customer service

Communication

Food safety awareness

Attention to detail

Education

Food Safety Level 2

Allergen Training

Tools

POS systems

Job description

Kauai, part of the Virgin Active family, seeks 2 Kitchen Team Members in a full-time role to join our team at our London venue. You will prepare fresh food and beverages to high standards, serve customers, and support grocery and cafe operations with a focus on food safety and guest satisfaction.

Ideal candidates have customer service experience, Food Safety Level 2, allergy training, and a proactive, reliable approach. Flexible to mornings, evenings, weekends, and bank holidays is required.