Welcome Host Receptionist

SmartRecruiters, Inc.; Greater London; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend

24h personal helpline

Choices discounts

Training Academy

Job summary

Portico seeks a Receptionist / Welcome Host for a multi-occupied office building in Central London. You will manage visitor bookings, welcome guests, report maintenance issues to the Client, and contribute to concierge services to create a memorable first impression.

You will work as part of a three-person team, ensuring a warm, professional atmosphere. Hours vary across shifts (7:00-16:00, 8:00-17:00, 9:00-18:00, 10:00-19:00).

Qualifications

• Knowledge or previous experience of receptionist / Front of House role would be ideal.
• Good customer service background (hotels or the like) high organisational skills and attention to detail.
• Experience with working in a small team.

Responsibilities

• Manage visitor bookings and liaise with the Client to report maintenance issues.
• Welcome guests and visitors and ensure a lasting first impression for the building.
• Support concierge services and help maintain a welcoming atmosphere as part of a small team.
• Be the face of the building, using interpersonal skills to create a positive visitor experience.

Skills

Reception/Front of House

Customer service

Teamwork

Job description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in theircareers.

Job Description

Receptionist / Welcome Host for a multi occupied office building in Central London, managing visitor bookings, liaising with the Client to report maintenance issues, welcoming guests and visitors. Implementing concierge services and creating a lasting impression for all visitors to the building, as part of a team of three, you will be the face of the building. Ensuring that a welcoming atmosphere is maintained through your interpersonal skills.

Hours:7:00 - 16:00 / 8:00 - 17:00 / 9:00 - 18:00 / 10:00 - 19:00

Qualifications

Knowledge or previous experience of receptionist / Front of House role would be ideal. Good customer service background (hotels or the like) high organisational skills and attention to detail. Experience with working in a small team.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.