Corporate Receptionist

WSH Group; Greater London; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline for staff

Job summary

Portico in Greater London is seeking a proactive Front of House professional to provide Meet & Greet services on hospitality floors or at concierge desks. You will manage switchboard duties, reservations, taxi bookings and respond to internal service queries, while delivering exceptional guest experiences with strong attention to detail.

Ideal candidates will have hospitality or corporate experience, excellent English communication, and a customer-focused mindset, with opportunities for growth

Qualifications

• Experience in a corporate or customer-facing environment preferred.
• Excellent verbal and written English language.
• Strong communication skills to interact with colleagues and clients at all levels.
• Hospitality floor experience, switchboard operator, and room booking/reservations preferred.
• Audio Visual services experience is desirable.

Responsibilities

• Front of house Meet & Greet duties and concierge desk support.
• Handle switchboard, reservations, taxi bookings and internal service queries.
• Provide general assistance on internal floors and client areas.

Skills

Hospitality

Switchboard

Reservations

Communication

English proficiency

Customer service

Attention to detail

Tools

Audio Visual

Job description

Company Description

Portico is defined by our unique culture - One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

This is a varied role working Front of house providing Meet & Greet duties on a hospitality floors or working from one of the various concierge desks providing switchboard duties, reservations duties, taxis bookings , responding to internal service queries. and providing general /assistance on internal floors.

Hours: 40 Hours - 08:00 - 17:00 / 09:00 - 18:00 / 09:30 - 18:30 / 10:00 - 19:00

Qualifications

Previous experience gained in a corporate or customer facing environment preferred. It is essential to have excellent verbal and written English language. Excellent communication skills with the ability to interact with colleagues and clients at all levels. Experience gained working on a Hospitality floor, as a switchboard operator and room booking/reservations would also be preferred. Experience with Audio Visual services is desirable. You will need to be a warm and enthusiastic individual with a passion for providing excellent service, great attention to detail and looking for an opportunity to expand your knowledge and experience within an amazing company.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.