Receptionist

WSH Group; Slough; On-site; GBP 33,000 - 44,000; Full time

Benefits offered by this job

Holiday allowance

Pension

Life insurance

Enhanced annual leave

Recommend a Friend bonus

Voucher scheme

Counselling helpline

Discounts platform (Choices)

Job summary

Portico is on the lookout for a Receptionist to join a multi-occupied building in Slough. The successful candidate will work alongside the facilities manager to deliver a warm, professional visitor experience, be the first point of contact, and act as the sole Portico presence on site.

Hours are 45 per week (8am–6pm, Mon–Fri) with a salary of £38,500 per annum; experience in customer service is required and an SIA licence is advantageous.

Qualifications

• Customer service experience is required.
• An SIA Licence is advantageous.
• This is a stand-alone reception role on-site.

Responsibilities

• Provide a friendly welcome and customer-focused assistance on site.
• Work with the facilities manager to create a positive visitor experience.
• Build strong relationships with tenants and occupiers.

Skills

Customer service

People skills

Flexibility

Job description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in theircareers.

Portico are on the lookout for a Receptionist for a multi-occupied building in Slough.

The overall aim of the Receptionist is to work alongside the facilities manager and other service providers to create and cultivate a positive visitor experience.

The Receptionist will provide a friendly welcome, customer focused assistance onsite and a fond farewell to create lasting memories for visitors & occupiers.

They will have a fantastic knowledge of the building's operations and work closely with the client to innovate regularly.

Hours: 45 hours per week, shifts from 8am-6pm, Mon-Fri
Salary: £38,500 per annum

The successful candidate will have strong attention to detail and the natural initiative to take tasks on automatically. They must be a people person and show good levels of flexibility and adaptability to meet to differing client needs. An excellent multitasker, the successful candidate will be the go-to person in the building and will need to focus on building strong and lasting relationships with the tenants.

Customer service experience is required for the role.

An SIA Licence is also advantageous.

This is a stand-alone reception role. So, the successful candidate must be comfortable to be the sole Portico team member on site, whilst being a part of a larger team within the portfolio.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.