Receptionist

WSH Group; City of Edinburgh; On-site; GBP 20,142 - 24,618; Part time

Benefits offered by this job

Pension contributions

Life insurance

Enhanced annual leave

24-hour helpline for employees

Choices discounts platform

Training Academy

Job summary

Portico is recruiting a part-time Front of House Host to join our welcome team in Edinburgh on a 12-month fixed term contract. The role includes meet-and-greet, meetings support, room bookings, calls handling, and general administration.

Hours are 32 per week, 9am–5:30pm, Monday to Thursday, with a salary of £22,380 per annum. The stand-alone receptionist will be the sole Portico presence on site, within a larger portfolio team.

Qualifications

• Excellent communication skills through all mediums, friendly, professional, adaptable and courteous.
• Strong organisational skills and be fully proficient in IT systems and Microsoft Office products.
• Teamwork is important, as well as the ability to work alone.
• Proof of front-of-house or receptionist experience, preferably in a corporate environment.

Responsibilities

• Meet and greet staff and visitors with a welcoming presence.
• Assist with meetings and events, book rooms and handle incoming calls.
• Maintain security awareness and carry out administrative tasks.
• Take ownership of issues through to resolution as the go-to person in the building.

Skills

Customer service

Communication

Teamwork

IT proficiency

Tools

Microsoft Office

IT systems

Job description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in theircareers.

Job Description

We are currently recruiting for a part time Receptionist (FOH Host) to join our welcome team based with an accounting and consulting firm in Edinburgh on a 12 month fixed term contract.

The Front of House Host sets the tone and establishes excellent first impressions with a big smile and friendly greeting for all staff and visitors. They are proud ambassadors, representing the firm as the first point of contact for anyone entering the building and cultivating excellent working relationships with people at all levels of the business. This exciting role is perfect for a customer service professional who loves to be in constant contact with people.

Being comfortable to manage multiple tasks will be an important skill for the successful candidate. As alongside their meet and greet duties, they will assist with meetings and events, the booking of rooms, handling incoming telephone calls, remaining security focused, and carrying out administrative tasks, balancing all duties in perfect harmony.

The FOH Host will also receive ad-hoc questions and queries, effortlessly taking ownership of issues through to resolution, and are seen as the go-too people in the building.

Hours: 32 hours per week, shifts from 9am-5:30pm, on Monday, Tuesday, Wednesday and Thursday
Salary: £22,380 per annum

This is a stand-alone reception role. So, the successful candidate must be comfortable to be the sole Portico team member on site, whilst being a part of a larger team within the portfolio.

Qualifications

The ideal candidate will have excellent communication skills through all mediums, and will be friendly, professional, adaptable and courteous. They will have strong organisational skills and be fully proficient in IT systems and Microsoft Office products.

Teamwork is also important, as well as the ability to work alone.

The successful candidate must have proven experience within a front of house or receptionist role, preferably within a corporate environment.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.

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Job Location