Weekend Vet Receptionist – Pet Care & Client Support

CVS Veterinary Group; Carmarthen; On-site; GBP 20,000 - 24,000; Part time

Benefits offered by this job

Five weeks of annual leave pro-rata plus bank holidays

Long Service Award—an additional day of leave per year of service

Staff discounts on veterinary bills and pet products

Wellbeing support through an Employee Assistance Programme

Job summary

CVS Veterinary Group is seeking a Veterinary Receptionist for its Carmarthen vet hospital. This role involves managing client communications, scheduling appointments, and providing outstanding customer service. Ideal candidates will have receptionist experience, excellent communication skills, and a passion for animal welfare.

Join a leading veterinary group committed to delivering the best care for pets and enjoy a supportive work environment with comprehensive training and career development opportunities.

Qualifications

• Previous experience as a receptionist is required; experience in a veterinary setting is a bonus.
• Strong communication skills paired with genuine empathy.
• Ability to handle emotional situations with grace.

Responsibilities

• Handle incoming calls and schedule appointments efficiently.
• Respond to queries via phone, email, and in-person professionally.
• Greet and register new clients, ensuring a warm welcome.

Skills

Receptionist experience

Customer service

Communication skills

Resilience

Technical skills (Microsoft Office, database systems)

Job description

CVS Veterinary Group is seeking a Veterinary Receptionist for its Carmarthen vet hospital. This role involves managing client communications, scheduling appointments, and providing outstanding customer service. Ideal candidates will have receptionist experience, excellent communication skills, and a passion for animal welfare.

Join a leading veterinary group committed to delivering the best care for pets and enjoy a supportive work environment with comprehensive training and career development opportunities.