Weekend Resident Experience Lead

Fresh Property Group Limited; Beeston; On-site; GBP 9,000 - 12,000; Part time

Benefits offered by this job

Training team

25 days holiday plus bank holidays

Learning & Development

Health cash plan

Your Wellbeing programme & OpenUp

Cycle to work

Life Insurance

Exclusive shopping discounts

Job summary

Fresh Property Group Limited is seeking a Weekend Resident Advisor for Beckton House in the UK. The role is 18 hours per week on Saturdays and Sundays (9:00am–5:00pm) to help deliver an outstanding resident experience.

You will be the main weekend point of contact, promoting a welcoming community and coordinating receptions, bookings and enquiries. The ideal candidate is proactive, organised and capable of working independently to maintain a safe, friendly environment.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to work weekends and independently.
• Strong communication and organisational skills.

Responsibilities

• Welcome residents and visitors and be the main weekend contact.
• Manage parcel deliveries and collections.
• Handle bookings and enquiries, and conduct viewings for prospective residents.
• Provide administrative support to ensure smooth building operations.
• Deliver outstanding customer service in person, on the phone and via email.

Skills

Customer service

Communication

Organisation

Hospitality

Problem solving

Job description

Fresh Property Group Limited is seeking a Weekend Resident Advisor for Beckton House in the UK. The role is 18 hours per week on Saturdays and Sundays (9:00am–5:00pm) to help deliver an outstanding resident experience.

You will be the main weekend point of contact, promoting a welcoming community and coordinating receptions, bookings and enquiries. The ideal candidate is proactive, organised and capable of working independently to maintain a safe, friendly environment.