On-Site Community Resident Advisor

Fresh Property Group Limited; West of England; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Training and development

25 days holiday plus bank holidays

Learning & Development team access

Health cash plan

Wellbeing programme

Cycle to work scheme

Life Insurance

Exclusive shopping discounts

Job summary

Fresh Property Group Limited's Metalworks is seeking a Resident Advisor to help deliver an outstanding place for residents to live. The role is 37.5 hours, Monday to Friday on a rota basis between 8am and 8pm.

You will welcome residents at reception, provide excellent customer service by email and phone, organise social events, manage communications through social media and traditional channels, and support the wider team with admin duties including handling rental payments to ensure smooth

Qualifications

• Ability to listen to residents and be highly organised with daily tasks.
• Strong administrative skills with daily tasks.
• First point of contact for residents within the building.

Responsibilities

• Welcome residents at reception and provide outstanding customer service.
• Organise social events to build a welcoming community.
• Manage communications via social media and traditional channels.
• Support the broader team with administrative duties including rental payments.

Skills

Customer service

Communication

Time management

Organisational skills

Job description

Fresh Property Group Limited's Metalworks is seeking a Resident Advisor to help deliver an outstanding place for residents to live. The role is 37.5 hours, Monday to Friday on a rota basis between 8am and 8pm.

You will welcome residents at reception, provide excellent customer service by email and phone, organise social events, manage communications through social media and traditional channels, and support the wider team with admin duties including handling rental payments to ensure smooth