Weekend Product Genius: Customer Experience Pro

Arnold Clark Group; Glasgow; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Pro rata holiday allowance with room

Generous retail discounts

Private healthcare

GP access via Simplyhealth

Pension scheme

Maternity and paternity packages

Training and progression

Job summary

Arnold Clark Group is seeking a weekend Customer Service Executive at our Glasgow Volvo branch to deliver an outstanding customer experience. You’ll act as a Product Genius, helping customers choose vehicles and guiding them through the sales journey from enquiry to delivery.

This role is ideal for a customer service superstar with ideas to enhance the experience, supported by training and clear progression into car sales. Part-time weekend hours apply.

Qualifications

• You’ll be a confident communicator who understands that a positive attitude gets great results.
• Willingness to go the extra mile.
• A full UK driving licence is required.
• As happy working on your own initiative as you are in a team.
• One of our company values is progression, so it’s vital you are eager to progress within this role to car sales.

Responsibilities

• Preparing the showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Supporting the Sales department and delivering excellent customer experience.
• Organising and accompanying customers on test drives.
• Swotting up on our vehicles and manufacturers.
• Learning about our products so you can help our customers find the perfect fit.
• Enhancing the customer journey from enquiry to delivery.

Skills

Confident communicator

Full UK driving licence

Team player

Willingness to go the extra mile

Positive attitude

Desire to progress into car sales

Job description

Arnold Clark Group is seeking a weekend Customer Service Executive at our Glasgow Volvo branch to deliver an outstanding customer experience. You’ll act as a Product Genius, helping customers choose vehicles and guiding them through the sales journey from enquiry to delivery.

This role is ideal for a customer service superstar with ideas to enhance the experience, supported by training and clear progression into car sales. Part-time weekend hours apply.