Weekend Car Experience Specialist

Arnold Clark Group; Inverness; Hybrid; GBP 18,000 - 22,000; Part time

Benefits offered by this job

33 days holiday

Retail discounts

Private healthcare

GP access (Simplyhealth)

Pension scheme

Maternity/Paternity packages

Training & progression

Job summary

Arnold Clark Group in Inverness is seeking a Weekend Customer Service Executive at our BMW branch to deliver outstanding customer experiences and help customers get excited about our products.

In this Product Genius-style role you’ll learn about our vehicles, support showroom presentation, and guide customers from enquiry to delivery while aiming for clear progression into car sales. The role includes weekend hours and a supportive team environment.

Qualifications

• Excellent communication and a positive attitude.
• Willingness to learn and progress within the role.
• Full UK driving licence required.
• Able to work Saturdays and Sundays.
• Works well independently and in a team.

Responsibilities

• Prepare showroom and cars for the day.
• Assist with showroom presentation and advertising.
• Support the Sales department and deliver excellent customer experience.
• Organise and accompany customers on test drives.
• Swot up on our vehicles and manufacturers.
• Learn about our products to help customers find the perfect fit.
• Enhance the customer journey from enquiry to delivery.

Skills

Confident communicator

Go the extra mile

Full UK driving licence

Team player

Progression towards car sales

Job description

Arnold Clark Group in Inverness is seeking a Weekend Customer Service Executive at our BMW branch to deliver outstanding customer experiences and help customers get excited about our products.

In this Product Genius-style role you’ll learn about our vehicles, support showroom presentation, and guide customers from enquiry to delivery while aiming for clear progression into car sales. The role includes weekend hours and a supportive team environment.