Weekend Pet Care Reception Specialist

The Pet Vet; Nottingham; Hybrid; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Profit share bonus

Long service recognition

Income protection

Surgery discounts

Job summary

The Pet Vet Nottingham is seeking a Customer Experience Coordinator to join our friendly reception team, delivering welcoming, efficient service to customers and their pets in person and on the phone. You’ll be the first point of contact for clients, helping to create a positive, long-lasting impression as part of a six-strong reception team in our purpose-built, spacious practice.

The role is weekends only (Saturday and Sunday, 10am–2pm) with training through BVRA CPD, and a benefits package

Qualifications

• Customer-focused, welcoming and efficient service for customers and their pets.
• Weekend hours: Saturdays and Sundays 10:00–14:00.

Responsibilities

• Be the first point of contact for customers in person and on the phone.
• Greet and assist customers and their pets at reception.
• Provide excellent customer experience and maintain a friendly environment.

Skills

Customer service

Reception experience

Communication skills

Job description

The Pet Vet Nottingham is seeking a Customer Experience Coordinator to join our friendly reception team, delivering welcoming, efficient service to customers and their pets in person and on the phone. You’ll be the first point of contact for clients, helping to create a positive, long-lasting impression as part of a six-strong reception team in our purpose-built, spacious practice.

The role is weekends only (Saturday and Sunday, 10am–2pm) with training through BVRA CPD, and a benefits package