Weekend Night Manager — Safe Stays & Smooth Night Ops

Heartwood Collection; Greater London; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Employee Assistance Program

EarlyPay

Enhanced Maternity & Paternity leave

Referral Bonus

50% off food at Heartwood Inns or Brit

20% discount for family and friends

Birthday gift

Long Service Recognition

Reward Gateway discounts

Cycle to Work Scheme

Job summary

Heartwood Collection is seeking a meticulous Night Manager to oversee overnight operations and guest care. You’ll manage late check-ins, room allocations, and ensure health and safety standards are met while maintaining rigorous cleanliness of public areas.

You’ll conduct night audits, coordinate with the management team, and hand over for the morning shift. We offer practical benefits such as EarlyPay, enhanced maternity/paternity leave, food discounts, and a rewards program, along with a

Qualifications

• 1–2 years experience as a Night Manager in a hotel or hospitality setting.
• Proven ability to manage overnight operations with attention to guest needs.
• Strong organisational and communication skills, comfortable with systems.

Responsibilities

• Handle late guest check-ins, early check-outs, and room allocations/upgrades via the PMS.
• Perform night audits, including fire, health & safety, security, and compliance checks; hand over to Management Team.
• Ensure breakfast service preparation is completed and provide a thorough shift handover.
• Manage cleaning duties and oversee property cleanliness and standards.
• Evacuate the property in case of fire alarm activation following procedures.

Skills

Attention to detail

Organised work style

System literacy

Independent problem solving

Communication skills

Hotel/night shift experience

Tools

Property Management System (PMS)

Job description

Heartwood Collection is seeking a meticulous Night Manager to oversee overnight operations and guest care. You’ll manage late check-ins, room allocations, and ensure health and safety standards are met while maintaining rigorous cleanliness of public areas.

You’ll conduct night audits, coordinate with the management team, and hand over for the morning shift. We offer practical benefits such as EarlyPay, enhanced maternity/paternity leave, food discounts, and a rewards program, along with a