Product Genius: Elevate Customer Experience

Arnold Clark Group; Preston; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

33 days holiday

Private healthcare

Pension scheme

Maternity & paternity packages

Training & progression opportunities

Job summary

Arnold Clark Group in Preston is seeking Customer Service Executives to create an outstanding customer experience at our Renault/Dacia branch. You will learn our products, develop communication skills and support the sales journey from enquiry to delivery.

We offer strong training, opportunities for progression into car sales, and a supportive team environment. The role requires a five-day week including weekends, with a 38 hour schedule.

Qualifications

• Confident communicator with a positive attitude.
• Willingness to go the extra mile.
• Full UK driving licence.
• Able to work independently and as part of a team.
• Eagerness to progress within the role to car sales.

Responsibilities

• Prepare the showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Support the Sales department and deliver excellent customer experience.
• Organise and accompany customers on test drives.
• Learn about our vehicles and manufacturers to help customers find the perfect fit.
• Enhance the customer journey from enquiry to delivery.

Skills

Confident communicator

Willingness to go the extra mile

Full UK driving licence

Team player

Progression mindset to car sales

Job description

Arnold Clark Group in Preston is seeking Customer Service Executives to create an outstanding customer experience at our Renault/Dacia branch. You will learn our products, develop communication skills and support the sales journey from enquiry to delivery.

We offer strong training, opportunities for progression into car sales, and a supportive team environment. The role requires a five-day week including weekends, with a 38 hour schedule.