Product Genius: Create Exceptional Car-Buying Journeys

Arnold Clark; Irvine; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

33 days holiday

Retail discounts

Private healthcare

GP access

Pension scheme

Maternity/paternity

Training & progression

Job summary

Arnold Clark in Irvine is seeking Customer Service Executives to create an outstanding customer experience in our BMW/MINI/Geely branch. You'll be the in-branch expert, helping customers choose the right vehicle and ensuring every interaction reflects our commitment to quality.

They offer training, a clear path into car sales, and a supportive team culture. Applicants should be confident communicators with a full UK driving licence and a willingness to learn and grow.

Qualifications

• You'll be a confident communicator who understands that a positive attitude gets great results.
• Willingness to go the extra mile.
• A full UK driving licence.
• As happy working on your own initiative as you are in a team.
• One of our company values is progression, so it's vital you are eager to progress within this role to car sales.

Responsibilities

• Preparing the showroom and cars for the day ahead
• Assist with showroom presentation and advertising
• Supporting the Sales department and delivering excellent customer experience
• Organising and accompanying customers on test drives
• Swotting up on our vehicles and manufacturers
• Learning about our products so you can help our customers find the perfect fit
• Enhancing the customer journey from enquiry to delivery

Skills

Confident communicator

Willingness to go the extra mile

Full UK driving licence

Independent and team player

Desire to progress into car sales

Job description

Arnold Clark in Irvine is seeking Customer Service Executives to create an outstanding customer experience in our BMW/MINI/Geely branch. You'll be the in-branch expert, helping customers choose the right vehicle and ensuring every interaction reflects our commitment to quality.

They offer training, a clear path into car sales, and a supportive team culture. Applicants should be confident communicators with a full UK driving licence and a willingness to learn and grow.