Water Network Service Technician Field & Customer Support

Pertemps Thames Water; City Of London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Company van provided

Annual leave 24–28 days

Wider benefits scheme

Job summary

Thames Water in Brixton, London, is seeking a Network Service Technician on a full-time, permanent basis. You will resolve customer network challenges to minimise disruption and support projects across South London sites.

You will operate and isolate water mains, take ownership of customer queries, assist with leakage detection, and ensure health and safety and water quality standards are met. A full UK driving licence is required and a company van is provided.

Qualifications

• Full UK driving licence is required; travelling between sites will be necessary.
• Excellent customer service and communication skills are essential.
• Enthusiastic, can-do attitude is important.
• Confidence performing hands-on tasks independently to a high standard.
• Strong IT skills are necessary for role duties.
• Basic knowledge of domestic plumbing or water mains/leakage is desirable.

Responsibilities

• Operating and isolating water mains for planned or emergency works.
• Owning and resolving customer queries and complaints at homes or workplaces.
• Supporting project work and leakage detection activities.
• Investigating and resolving network performance issues.
• Ensuring compliance with health and safety procedures and water quality standards.

Skills

Full UK driving licence

Excellent customer service

Strong IT skills

Hands-on problem solving

Enthusiastic can-do attitude

Independent work

Domestic plumbing knowledge desirable

Job description

Thames Water in Brixton, London, is seeking a Network Service Technician on a full-time, permanent basis. You will resolve customer network challenges to minimise disruption and support projects across South London sites.

You will operate and isolate water mains, take ownership of customer queries, assist with leakage detection, and ensure health and safety and water quality standards are met. A full UK driving licence is required and a company van is provided.