Field Network Technician – Water Utilities (Van Provided)

Pertemps; Greater London; On-site; GBP 26,000 - 32,000; Full time

Job summary

Thames Water, based in Brixton, seeks a Network Service Technician for a full-time, permanent role. You will resolve customer network issues to minimise disruption and assist with projects and emergency repairs.

The role involves 38 hours per week with a rotating late/standby rota. Responsibilities include operating and isolating water mains, handling queries at customer premises, supporting leakage detection, investigating network performance issues, and ensuring compliance with health and

Qualifications

• Full UK licence; travelling between sites will be required.
• Excellent customer service and communication skills.
• Enthusiastic, can-do attitude.
• Confidence completing hands-on tasks independently.
• Strong IT skills.
• Basic knowledge of domestic plumbing or water mains/leakage desirable.

Responsibilities

• Operate and isolate water mains for planned or emergency works.
• Own and resolve customer queries and complaints at their homes or places of work.
• Support project work and leakage detection activities.
• Investigate and resolve network performance issues.
• Ensure compliance with health and safety procedures and water quality standards.

Skills

Customer service

Communication

Hands-on

IT skills

Driving licence

Plumbing knowledge

Job description

Thames Water, based in Brixton, seeks a Network Service Technician for a full-time, permanent role. You will resolve customer network issues to minimise disruption and assist with projects and emergency repairs.

The role involves 38 hours per week with a rotating late/standby rota. Responsibilities include operating and isolating water mains, handling queries at customer premises, supporting leakage detection, investigating network performance issues, and ensuring compliance with health and