North London Network Service Technician - Company Van

Thames Water Ltd; Enfield; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Company van

Annual leave 24–28 days

Pension scheme

Wellbeing benefits

Job summary

Thames Water seeks a Network Service Technician to maintain and resolve issues in our clean water network across North London. The role blends field‑based customer service, technical problem‑solving and network maintenance.

Based at Deephams, Enfield, you will operate mains, resolve customer queries, support leakage detection, and ensure health and safety and water quality standards on shift, including occasional late shifts.

Qualifications

• Full UK driving licence.
• Strong customer service experience in a dynamic environment.
• IT literacy and good time management.
• Positive attitude and a can-do approach.

Responsibilities

• Operate and isolate water mains for planned or emergency works.
• Own and resolve customer queries and complaints.
• Support project work and leakage detection activities.
• Investigate and resolve network performance issues.
• Ensure compliance with health & safety and water quality standards.

Skills

Customer service

IT literacy

Time management

Full UK driving licence

Job description

Thames Water seeks a Network Service Technician to maintain and resolve issues in our clean water network across North London. The role blends field‑based customer service, technical problem‑solving and network maintenance.

Based at Deephams, Enfield, you will operate mains, resolve customer queries, support leakage detection, and ensure health and safety and water quality standards on shift, including occasional late shifts.