Water Network Field Technician (Customer-Facing)

Pertemps Thames Water; Wooburn Green; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Salary £29,000

Annual leave 24–28 days

Pension (AON)

Wellbeing benefits

Job summary

Thames Water is seeking a Network Service Technician for a full-time, permanent position at Bourne End (SL8 5NT). The role involves resolving customer network challenges to minimise disruption, supporting projects and leakage detection, and ensuring health and safety standards.

A full UK driving licence is required and a company van is provided. Hours are 38 per week with a rota including 1 in 8 late shifts and standby duties.

Qualifications

• Full UK driving licence; travelling between sites required.
• Excellent customer service and communication skills.
• Enthusiastic, can-do attitude.
• Ability to complete hands-on tasks independently.
• Strong IT skills.
• Basic knowledge of domestic plumbing or water mains leakage desirable.

Responsibilities

• Operate and isolate water mains for planned or emergency works.
• Own and resolve customer queries at homes or workplaces.
• Support project work and leakage detection activities.
• Investigate and resolve network performance issues.
• Ensure compliance with health and safety procedures and water quality standards.

Skills

Full UK licence

Excellent customer service

Enthusiastic attitude

Independent hands-on

Strong IT skills

Knowledge of domestic plumbing

Tools

IT skills

Job description

Thames Water is seeking a Network Service Technician for a full-time, permanent position at Bourne End (SL8 5NT). The role involves resolving customer network challenges to minimise disruption, supporting projects and leakage detection, and ensuring health and safety standards.

A full UK driving licence is required and a company van is provided. Hours are 38 per week with a rota including 1 in 8 late shifts and standby duties.