Water Network Field Technician – Service & Repairs

Pertemps Thames Water; Sutton at Hone; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Company van

Fuel card

PPE provided

Job summary

Thames Water is hiring a Network Service Technician to maintain and repair the clean water network from Darenth, Kent. The role combines field-based technical problem-solving with direct customer service, visiting homes and workplaces to investigate pressure issues and perform emergency repairs.

You will own customer queries, coordinate with contractors, and help resolve issues across the Thames Valley area.

Qualifications

• Practical maintenance skills.
• Methodical fault-finding approach.
• Confidence to represent the company at customer premises.

Responsibilities

• Take ownership of customer queries and resolve issues at homes or workplaces.
• Coordinate with contractors for planned and unplanned work.
• Investigate and resolve pressure issues and outages in the field.
• Assist with valve operations, water sampling and planned maintenance.
• Work across core and standby hours with a weekend standby rota.

Skills

Customer service

Problem solving

Time management

Self-motivated

Professional conduct

Driving licence

Strong communication

Tools

Company van

Fuel card

Job description

Thames Water is hiring a Network Service Technician to maintain and repair the clean water network from Darenth, Kent. The role combines field-based technical problem-solving with direct customer service, visiting homes and workplaces to investigate pressure issues and perform emergency repairs.

You will own customer queries, coordinate with contractors, and help resolve issues across the Thames Valley area.