Water Infrastructure Projects Coordinator

Southern Water; Durrington; On-site; GBP 36,000 - 44,000; Full time

Job summary

Southern Water is seeking a Technical Coordinator in Durrington to support developers, customers, and NAVs through water network applications and projects. The role combines technical knowledge with stakeholder management in a fast-paced environment.

You'll be the main contact for customers, handling applications for water mains, diversions, Self-Lay and NAV schemes, while reviewing designs, managing enquiries, and ensuring schemes meet standards and regulatory commitments.

Qualifications

• Experience in a customer-facing or stakeholder-facing role.

Responsibilities

• Supporting customers through application processes for water mains, diversions, Self-Lay and NAV schemes.
• Reviewing and vetting designs and quotations for developer services schemes.
• Managing customer enquiries via phone, email and online portals.
• Liaising with developers, contractors and internal teams to ensure projects progress smoothly.
• Reviewing capacity checks and ensuring schemes meet industry and company standards.
• Representing Southern Water at meetings with customers and external stakeholders.
• Supporting the successful delivery of projects in line with regulatory requirements and service level commitments.

Skills

Customer-facing

Job description

Southern Water is seeking a Technical Coordinator in Durrington to support developers, customers, and NAVs through water network applications and projects. The role combines technical knowledge with stakeholder management in a fast-paced environment.

You'll be the main contact for customers, handling applications for water mains, diversions, Self-Lay and NAV schemes, while reviewing designs, managing enquiries, and ensuring schemes meet standards and regulatory commitments.