Developer Services Coordinator: Detail-Driven, Customer-Facing

South East Water UK; Snodland; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Pension up to 10% employer contrib.

5 weeks holiday + 1 additional week

Flexible annual leave policy

Cycle to work scheme

Health cash plan

Life assurance

Wellbeing benefits

Job summary

South East Water is seeking a Developer Services Coordinator in Snodland, UK. The role involves designing, coordinating, reporting, and managing financial aspects of new mains, diversions, and services to ensure on-time delivery.

You will liaise with internal departments and external authorities to maintain high-quality standards and resolve enquiries across channels. The ideal candidate will have strong organisational skills, attention to detail, and prior experience in the utility sector.

Qualifications

• GCSE Maths and English at Grade 4/C or equivalent.
• Good attention to detail and problem-solving abilities.
• Ability to coordinate and manage priorities well.
• Technical and regulatory knowledge desirable.
• Previous experience in utility sector desirable but not essential.

Responsibilities

• Overseeing all aspects related to Developer Services, ensuring high quality standards.
• Carrying out investigations and site meetings with developers, highways authorities, environmental assessors and archaeologists to plan routes for new mains.
• Providing developers with advice regarding water legislation, highways requirements, CoPs and environmental impacts.
• Processing incoming developer and highway enquiries for mains, diversions and services infrastructure.
• Processing payments for all sites, diversions and connections related to schemes managed by Developer Services.
• Provide weekly and monthly reports on departmental performance and prepare job packs and method statements.
• Coordinate department activities and perform quality checks.

Skills

GCSE Maths

GCSE English

Attention to detail

Coordination

Prioritization

Regulatory knowledge (desirable)

Education

GCSEs in Maths & English

Job description

South East Water is seeking a Developer Services Coordinator in Snodland, UK. The role involves designing, coordinating, reporting, and managing financial aspects of new mains, diversions, and services to ensure on-time delivery.

You will liaise with internal departments and external authorities to maintain high-quality standards and resolve enquiries across channels. The ideal candidate will have strong organisational skills, attention to detail, and prior experience in the utility sector.