Waste Team Manager

Severn Trent; Stroud; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading water services company in England seeks a Waste Team Manager to ensure effective sewerage services. The role involves managing resources, leading a team, and ensuring compliance with regulations. Ideal candidates have management experience and skills in budget control, with a salary of up to £54,731.29 and additional benefits including a bonus scheme and generous holiday allowance.

Benefits

28 days holiday + bank holidays

Annual bonus scheme

Leading pension scheme

Sharesave opportunity

Dedicated training and development

Electric vehicle scheme

Family friendly policies

Volunteering days

Qualifications

• Proven track record in managing teams in pressured environments.
• Ability to work under pressure and in emergency situations.
• Fully aware of Health & Safety regulations and standards.

Responsibilities

• Manage resources to meet regulatory and company targets.
• Lead performance improvement through Continuous improvement techniques.
• Take part in a standby rota for 24/7 cover.

Skills

Management and leadership

Interpersonal skills

Budget management

Operational understanding of sewerage network

Problem solving

Tools

Work management systems

Reporting systems

Job description

Did you know the length of Severn Trent's waste network would wrap around the world twice? Well, now you do.It's a big network, and a big responsibility. Every day 8 million people from Scunthorpe to Stroud rely on us to bring them clean water at the turn of a tap and take away their waste in one flush.From planning, to digging, to inspecting we welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.If you want to do more because you care, we'd love to talk to you. There really is something for everyone here.EVERYTHING YOU NEED TO KNOWOur objective as Waste Team Manager (based out of Branton or Mansfield, Nottinghamshire) is to ensure customers safely receive a frontier Sewerage service for the area you are accountable for. You will manage resources (people, assets, IT and finance) to meet regulatory and Company targets to ensure Customer Network Operations delivers the highest standards for the lowest costs through great people.Lead and inspire an engaged team of field operatives (Network Technicians) and Catchment Leads. You will;

• Ensure that all work on the sewerage network (pipework) in your area of control is carried out in a manner whereby:
• You will lead performance improvement and sustainability through Comm cell, Wastewater Infra Community of Practice (WICOP) and Continuous improvement techniques and tools.
• You will be responsible for managing a budget including operational and capital expenditure.
• Work closely with the Planning & Scheduling teams, Network Control and internal and external customers to we operate and maintain our asset base proactively.
• You will be required to take part in a standby rota to ensure 24/7 cover.
• Travel across the region will be required.
  
  WHAT YOU'LL BRING TO THE ROLEYou'll need a proven track record in managing, leading and inspiring teams in a pressured operational customer focused environment as well as experience of dealing with complex employee relation and performance issues.A proven ability to manage and lead teams through times of change with good interpersonal and communication skills. You should have the ability to work to targets, to work under pressure and in emergency situations is essential.We'd also like to see…
• Budget experience including planning and control.
• Operational and technical understanding of maintenance, repair and cleansing of the sewerage network.
• Knowledge of regulatory requirements and procedures.
• Good IT skills & technology knowledge
• Knowledge of work management and reporting systems.
• Good problem solving and root cause analysis ability.
• Good organisational skills and continuous Improvement tool proficient.
• Extremely good customer facing skills is essential and Guaranteed Standards Scheme (GSS) / Customer Measure of Experience (CMex) / Complaint management process awareness.
• Fully aware of Health & Safety, Human Resouces, New Roads and Street Works Act (NRSWA), Environmental and Quality Assurance policies and standards.
  
  Salary of up to £54,731.29
• 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to £2,250 per annum based on company performance)
• Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our 'Academy'
• Electric vehicle scheme and retail offers
• Family friendly policies
• Two volunteering days per year