Waste & Recycling Customer Care Specialist - Part Time

Biffa Waste Services; Barlborough; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

24 days holiday

Pension

Medical and dental

Cycle to work

Discounts

Free parking

Training and progression

Job summary

Biffa Waste Services is hiring a Customer Service Representative in Barlborough. This is a permanent, part-time role (minimum 3 days) with hours 9.30am–2.30pm and shifts 7.45am–5.30pm on weekdays and 8am–1pm on Saturdays on a rota.

You will handle customer queries, provide resolutions, and deliver excellent service in a busy contact centre. Ideal candidates are passionate about customers, with strong communication skills, attention to detail and a calm, positive attitude under pressure; some

Qualifications

• Excellent communications skills.
• Attention to detail.
• Positive attitude and ability to keep calm under pressure.
• Some experience in customer service is preferred.

Responsibilities

• Handle customer queries and provide resolutions while delivering excellent customer service.
• Contribute to a dedicated, passionate, energetic team in the contact centre.

Skills

Excellent communication

Attention to detail

Positive attitude

Calm under pressure

Customer service experience

Tools

Microsoft Office

Job description

Biffa Waste Services is hiring a Customer Service Representative in Barlborough. This is a permanent, part-time role (minimum 3 days) with hours 9.30am–2.30pm and shifts 7.45am–5.30pm on weekdays and 8am–1pm on Saturdays on a rota.

You will handle customer queries, provide resolutions, and deliver excellent service in a busy contact centre. Ideal candidates are passionate about customers, with strong communication skills, attention to detail and a calm, positive attitude under pressure; some